How to Build a Strong, Connected Remote Team of 50+ People

In September 2022, we hosted our biggest team meetup yet. More than 40 serviceo team members flew in from around the world to Chamonix, France!

We had two full days to get to know each other and bond as a team (for real, not just over Zoom), synced up on our company mission, and, most importantly, built some major trust. We learned that our team is a wacky bunch with tons of different interests—from growing plants, spinning beats, smoking meats—and everything in between (shoutout to our resident pilot! ✈️).

After three long years of virtual hangouts only, it was unreal to finally get together and feel that sense of connection in person.

Working remotely can feel lonely and disconnected at times. We're all about overcoming those challenges and building a strong sense of community. How do we do it? By actively listening to each other's feedback and creating virtual spaces that bring us together.

Whether it's a Slack channel for discussing our favorite podcasts or a virtual movie night after a long week, we look for ways to connect and find common ground. Because at the end of the day, the relationships we build with each other make working at serviceo fulfilling and enjoyable.

Creating a sense of belonging through team experiences

We love to maintain a sense of community at serviceo, even when working async remote across the globe. Team Experience is an initiative that the operations team developed as a way for us to stay connected and engaged with our peers. We know that not everyone wants (or needs) to connect. The beauty of the program is that it is entirely optional.

It enables a dynamic where people are not forced to participate in extracurricular activities but instead decide what is best for them at their convenience. Since creating these experiences, we've seen a company-wide behavior where different groups participate in different activities.

And it's not just work-related stuff either—we like to get personal. When a new hire joins the team, we ask them some unique intro questions to get to know them better. We asked a new starter from Spain for a local dish recommendation, and they suggested a classic potato omelet (tortilla de patata). But when they said they didn't like onion in it, a whole debate broke out, and that's when we realized we needed a space to talk about food.

And voila, the #foodie Slack channel was born!

To celebrate, we created a serviceo culinary adventures activity, where participants had to cook a Spanish omelet with or without onions. We even had a poll pitting con-cebollistas (with-onionists) against sin-cebollistas (without-onionists). It was a blast, and we saw some fantastic variations on the classic dish, like adding Valentina sauce, Sriracha, feta cheese, and ham. Who knew food could bring us all together like that?

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